Advert close date: Wednesday 17th December 2024

40 hours per week - benefits include private healthcare, discretionary bonus scheme, 28 days holiday (plus bank holidays) and a choice of two pension schemes. This role requires you to live on the Windsor Estate.

Job summary: To provide an efficient responsive installation and cyclical maintenance service to plumbing heating installations across the Estate’s property portfolio including Biomass servicing and repairs. 

Essential functions of the role

• Carry out plumbing / heating repairs in response to reported faults, diagnose faults and replacing defective parts as necessary;
• Assist in the annual maintenance programme as required including heating, servicing, sourcing and replacing parts as necessary;
• Provide technical and general reports both written and oral including customer feedback on maintenance issues for both current and future developments. Where necessary identify areas of concern such as defects, repair trends etc.;
• Keep appropriate records such as repair works undertaken, contact with residents, orders etc.;
• Undertake other maintenance works as necessary;
• Ensure accurate completion of all paperwork in connection with the post of Plumbing / Heating Engineer;
• Ensure the necessary materials, plant, equipment and tools are organised, available and appropriate to the task;
• Liaise with other trades, service suppliers and contractors;
• Liaison with customers regarding the nature of the work, the work programme, implications, access etc.;
• Ensure the effective maintenance and repair of drainage, rainwater systems, gutters and down pipes;
• Support planned maintenance and day to day servicing of sewage plants, bio-plants and septic tanks as required;
• Assist in the location, repair and re-instatement of pipelines and other services;
• Maintain culverts and drainage ditches as required;
• Undertake voluntary overtime as required;
• Provide emergency cover out of hours (one week in four).

Skills & experience required:

• Qualified to City & Guilds / NVQ Level 3;
• Qualified to work with Central heating, Water heaters, Cookers, Pipe work, Unvented hot water;
• Qualified Gas Safe Engineer (CCN1);
• Ability to work independently and using own initiative;
• Good interpersonal skills and exercise tact and diplomacy;
• Excellent analytical and fault finding skills;
• Goal and results orientated;
• To act in a confidential manner when dealing with all The Crown Estates activities;
• Full valid driving licence.
• Have completed an Apprenticeship working in domestic plumbing;
• Working as part of a team undertaking cyclical and servicing contracts;
• Providing a customer focused service;
• Good knowledge of heating and plumbing supplies and equipment;
• Good working knowledge of other building trades.

What we offer :

• Discretionary bonus scheme
• 28 days holiday per annum plus bank holidays
• Private health care
• Life assurance
• Choice of two pension schemes
• Discounts such as gym memberships, shopping discount codes
• Rental deposit scheme
• Employee Assistance programme
• Cycle to work loan
• 40 hours per week
• This role requires you to live on the Windsor Estate.

We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk).

We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.

If you have any questions about our recruitment process or would like to talk about adjustments, please contact us on careers@thecrownestate.co.uk.