Advert close date: Tuesday 27th May 2025 

Join The Crown Estate team at the Windsor Farm Shop as a Plant Sales Casual.

The Crown Estate is a prestigious organization that manages an extensive portfolio of properties across the UK, including historic landmarks, retail spaces, and natural environments. We are committed to excellence, sustainability, and providing exceptional experiences for our visitors. As part of our team, you will contribute to maintaining the high standards and reputation of The Crown Estate.

We are seeking an enthusiastic and dedicated individuals to join our team at the Windsor Farm Shop. Windsor Farm Shop offers a wide range of products sourced from British speciality producers, local artisans and the Windsor Farms. Founded by Prince Philip, Duke of Edinburgh in 2001, we enjoy a unique position on the edge of the stunning Windsor Estate, housed within converted potting sheds which date back to the reign of Queen Victoria.

We pride ourselves on delivering exceptional customer service and maintaining the highest standards of presentation and food hygiene. If you are passionate about providing a memorable experience for our visitors, we would love to hear from you!

 Plant Sales Casual - Windsor Farm Shop - 

This role focuses on providing exceptional customer service and maintaining the highest standards of presentation in our plant sales area.

Main Accountabilities:

• Offer an engaging and friendly welcome to customers.
• Maintain flowers and plants, including regular watering, pruning, and weeding to keep the plant sales area tidy and vibrant.
• Operate and maintain gardening equipment and tools.
• Assist in the implementation and delivery of horticulture-based projects and events, plus additional duties to support wider events and special promotions.
• Collaborate with the team to ensure the plant sales area meets the expectations of our customers.
• Adhere to health and safety guidelines to create a safe environment for staff and customers, including tasks such as cleaning, litter picking, and reporting building issues.
• Process transactions on the tills in an efficient and timely manner.
• Support the team to ensure stock is available and displayed well.
• Respond to and deal with customer complaints, seek support, and refer when necessary.
• Contribute to improvements in customer service.

Knowledge, Experience, and Skills:

• Enthusiastic about Windsor Great Park with an interest in history and what it has to offer to visitors.
• Highly customer-oriented.
• Previous experience in gardening or landscaping is preferred.
• Passion for working with plants and creating beautiful outdoor spaces.
• Knowledge of gardening techniques and plant care.
• Ability to work well both in a team and individually and follow instructions.
• Physical stamina to perform gardening tasks, including lifting and operating equipment.
• Excellent attention to detail.
• A good communicator with a confident, friendly approach.
• Calm and assertive.
• Willing to be flexible and versatile to provide support wherever and whenever needed.
• Basic IT skills.
• Proven experience in dealing with the public positively to resolve concerns.

If you are passionate about plants and customer service, and you meet the above criteria, we would love to hear from you. Please submit your application through our website The Crown Estate Careers.

We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk).

We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.

If you have any questions about our recruitment process or would like to talk about adjustments, please contact us at careers@thecrownestate.co.uk.