Advert Close date: 28th January 2026

Purpose of Role:

We are looking for an Operations Coordinator to provide PA support to senior managers within Parks, Gardens, and Forestry & Arboriculture. This role also coordinates activities across three operational areas and their wider teams, ensuring smooth delivery of day-to-day tasks, meetings, financial tracking, and key processes.

Context of Opportunity / Main Accountabilities:

• Organise and maintain diary commitments for senior managers, ensuring priorities are met.

• Handle correspondence (emails, calls, letters) professionally and confidentially.

• Prepare draft responses and monitor progress of matters to ensure deadlines are met.

• Coordinate projects and organise internal/external meetings and events.

• Raise customer invoices and purchase orders, maintaining accurate records.

• Support operational teams with equipment and record keeping.

• Assist with reception duties and maintain filing systems, including archiving.

Most Important Skills-Based Requirements:

• Proven experience in a PA or Team Coordinator role within a fast-paced environment.

• Strong communication skills (verbal and written).

• Advanced Microsoft Office skills (Outlook, Word, PowerPoint, Excel).

• Typing speed of 50 wpm.

• Excellent organisational and time management skills.

• Ability to manage sensitive information confidentially.

• Strong problem-solving skills and attention to detail.

We encourage applications from candidates who may feel as though they do not possess all of the essential skills. The Crown Estate is firmly focused on skills-based hiring and recognises transferable skills and experiences.

Our Offering / Benefits:

As well as a competitive salary, pension and performance-related bonus offering, we have a wealth of benefits available ranging from flexible working; market-leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work-life balance and your wellbeing highly, enabling you to be your best self at work.

Disability Disclaimer:

We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK.

We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.

If you have any questions about our recruitment process or would like to talk about adjustments, please contact us on careers@thecrownestate.co.uk.