BARISTA OPPORTUNITY – Windsor Farm Shop

Our Farm Shop Café is looking for a talented and enthusiastic Barista to work in a vibrant, community-focused environment where farm-to-table principles guide everything we do.

Full-Time and Permanent Working Sunday to Thursday 8:00 AM – 4:00 PM 40 hours per week

Package includes discretionary Bonus Scheme and Excellent Benefits including 28 days holiday plus bank holidays, Private Medical Scheme, choice of 2 pension schemes

ABOUT US

Windsor Farm Shop offers a wide range of products sourced from British speciality producers, local artisans and the Windsor Farms. Founded by Prince Philip, Duke of Edinburgh in 2001, we enjoy a unique position on the edge of the stunning Windsor Estate, housed within converted potting sheds which date back to the reign of Queen Victoria.

Our Farm Shop Café is a destination for food lovers who value quality, sustainability, and authenticity. We believe in the farm-to-table philosophy, sourcing ingredients from local farms and suppliers—many of which come directly from our own farm shop. Our philosophy is that every dish should tell a story of freshness, seasonality and care for the environment.

The Crown Estate is a prestigious organisation that manages an extensive portfolio of properties across the UK, including historic landmarks, retail spaces, and natural environments. We are committed to excellence, sustainability, and providing exceptional experiences for our visitors. As part of our team, you will contribute to maintaining the high standards and reputation of The Crown Estate.

Purpose of the Role

This role focuses on crafting high-quality coffee and consistent delivery of outstanding customer experience.

Key Accountabilities

Customer Experience

• Provide a warm, friendly welcome to all visitors.

• Operate coffee machines and grinders with confidence and care

• Ensure consistency in flavour, presentation, and quality of all drinks

• Monitor coffee supplies and communicate stock requirements.

• Respond to customer queries and resolve complaints professionally.

Retail & Stock Management

• Operate tills accurately and follow all cash-handling procedures.

• Keep the area clean, well-presented, and fully stocked throughout the day.

• Maintain strong product knowledge.

Food Hygiene & Safety

• Maintain cleanliness and organisation of the coffee preparation area

• Uphold high standards of food hygiene and safety at all times.

• Complete required health and safety checklists in accordance with Crown Estate policies.

• Assist with safe and calm evacuations in emergencies.

Facilities Support

• Contribute to maintaining a safe and welcoming environment.

• Follow procedures relating to uniform, lost property, and other key operational policies.

Operational Flexibility

• Provide support across all areas as required.

• Undertake any additional duties necessary to ensure an excellent visitor experience.

The Crown Estate Values and Behaviours

At The Crown Estate, our purpose is to create lasting and shared prosperity for the nation by delivering positive social, environmental, and financial impact in everything we do. We expect every colleague to role model our behaviours — Better Together, Candour with Care, Resourceful, and Accountable — because how we work matters as much as what we achieve. By living these behaviours, we work better together and create more value for The Crown Estate, our customers and communities.

Skills, Experience & Attributes

Essential

• Strong communication skills; friendly, confident, and approachable.

• Attention to detail and pride in producing excellent coffee

• Proven ability to manage customer concerns positively.

• Calm, assertive, and able to work well with a diverse range of people.

• Organised and able to work independently and as part of a team.

• Demonstrable ability to deliver high-quality service and products.

• Reliable, punctual, and able to work efficiently.

• Basic IT skills.

Desirable

Personal Attributes

• Flexible and adaptable, with a willingness to support wherever needed.

• A strong customer service ethos and a collaborative, team-focused approach.

Resourceful, proactive, and able to problem-solve effectively.

Disability Disclaimer:

We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk).

We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.

If you have any questions about our recruitment process or would like to talk about adjustments, please contact us on careers@thecrownestate.co.uk