Senior Surveyor
Advert Close date: 24th June 2026
Senior Surveyor role at The Crown Estate.
About The Crown Estate
At The Crown Estate, we manage a world-class portfolio of land, property, and natural resources—creating lasting and shared prosperity for the nation. Our London portfolio sits at the heart of the West End, where we deliver exceptional places for businesses, communities, and visitors.
We are now looking for a 'Senior Surveyor' to join our St James’s team, supporting a key part of our Central London portfolio.
The Role
Reporting to the Associate Director, you will take responsibility for managing a selection of commercial office and retail properties across the North & West St James’s portfolio.
This is a highly visible role where you will combine commercial acumen, operational excellence, and customer focus to deliver outstanding asset performance and tenant experience.
Key Responsibilities
Manage day-to-day operations across a portfolio of multi-let commercial assets
Ensure full compliance with health & safety standards and drive best practice
Build strong relationships with occupiers, enhancing customer experience and retention
Oversee service charge budgets including preparation, reconciliation, and recovery
Lead on lease management including enforcement, licences, and tenant alterations
Conduct regular property inspections to maintain high asset standards
Work closely with FM teams, contractors, and external stakeholders
Support leasing activity and provide input into asset strategy and business planning
Resolve tenant queries and disputes with a proactive, solutions-focused approach
Mentor and support junior colleagues, contributing to team development
Embed sustainability initiatives to improve building performance and efficiency
About You
We’re looking for a commercially astute and proactive surveyor who thrives in a dynamic, customer-focused environment.
Skills & Experience
MRICS qualified with post-qualification experience in property management
Strong experience across office and retail assets, ideally in a Central London environment
Proven ability to manage service charges from budgeting through to reconciliation
Excellent understanding of Landlord & Tenant legislation and lease interpretation
Strong negotiation skills and experience resolving tenant issues
Experience managing multi-let properties and working with managing agents/contractors
Confident communicator with a strong customer-first mindset
Highly organised with the ability to manage competing priorities
Desirable
Experience mentoring or supporting junior team members
Exposure to crisis or incident management
Familiarity with property management systems and strong Excel skills
What We Offer
At The Crown Estate, we’re committed to creating an inclusive, supportive environment where our people can thrive and build meaningful careers.
Purpose-driven work – Contribute to a business that delivers long-term value for the nation
Career development – Structured learning, professional development, and clear progression pathways
Competitive reward package – Including salary, performance bonus, and comprehensive benefits
Flexible working – Hybrid working approach supporting work-life balance
Wellbeing support – Access to health and wellbeing programmes and resources
Sustainability focus – Be part of a business leading on environmental and social impact
Inclusive culture – A collaborative environment where diverse perspectives are valued
Our Offering / benefits:
As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self to work.
Disability Disclaimer:
We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk).
We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.
- Department
- Urban
- Locations
- The Crown Estate, 1 St James Market
- Remote status
- Hybrid
- Employment type
- Full-time
The Crown Estate, 1 St James Market
Our Perks & Benefits
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28 days paid holiday
We value that you get more time with your family and friends. Therefore, we offer everybody 28 days paid holiday, 2 volunteering days and the option to purchase further holiday.
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Flexible working
We value work-life balance highly, therefore we have flexible & hybrid working policies.
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Market leading family friendly policies
We want the support we offer to be inclusive of everyone, reflective of the wide range of situations people face in life.
Workplace, Culture & Diversity
It’s our ambition to be an inclusive organisation that reflects our society, one where all feel welcome, able to be themselves and belong.
A workplace where you’re empowered to be yourself, diverse thinking is encouraged, and a place where you can realise your potential.
About The Crown Estate
The Crown Estate is a unique business with a distinct heritage and a portfolio unlike any other.
It includes some of central London’s best places to work, shop and spend time, retail and leisure destinations across the country, and a substantial rural portfolio. As manager of the seabed and half the foreshore around England, Wales and Northern Ireland, we play a role in the UK’s world-leading offshore wind sector as well as marine aggregates, cables and pipelines. We are also responsible for the Windsor Estate, including the world-renowned Windsor Great Park.