Internal advert closing date - 15th September 2026

Building Manager

Facilities Management | London

At The Crown Estate, we create brilliant places through conscious commercialism. Our Central London portfolio is home to some of the capital's most iconic destinations, where exceptional customer experience, operational excellence and sustainability come together to create lasting value.

We are looking for an experienced Building Manager to join our Facilities Management team. This is a highly visible role with responsibility for the operational performance, presentation and occupier experience of one or more prestigious buildings within our London estate.

As Building Manager, you will act as the key operational lead on site, ensuring buildings are safe, compliant, commercially well-managed and delivered to the high standards expected across our portfolio. You will work closely with occupiers, service partners and internal stakeholders to create exceptional places where people and businesses can thrive.

What you'll be doing

• Leading day-to-day building operations across hard and soft FM services.

• Championing a strong safety-first culture and ensuring statutory compliance, fire safety and contractor management requirements are met.

• Building trusted relationships with occupiers, providing a responsive, professional and solutions-focused service.

• Overseeing service partner performance against agreed KPIs, SLAs and service standards.

• Managing site inspections, quality audits and action plans to continually improve operational performance.

• Supporting the management of service charge budgets, purchase orders and financial reporting processes.

• Maintaining oversight of building systems, including mechanical, electrical and life safety infrastructure.

• Supporting occupier fit-outs, lifecycle projects and improvement initiatives.

• Driving sustainability initiatives that contribute to The Crown Estate's net zero ambitions.

• Where applicable, managing and developing Assistant Building Managers.

What we're looking for

You will bring strong facilities management experience gained within a commercial property, corporate real estate or similarly customer-focused environment. You'll be a visible and proactive manager who takes pride in maintaining high standards and delivering outstanding service.

We're particularly interested in candidates who have:

• Experience managing multi-tenanted commercial buildings.

• Strong working knowledge of health & safety, fire safety and statutory compliance.

• Experience managing contractors and service partners within a complex operational environment.

• A good understanding of building services, including M&E and life safety systems.

• Commercial awareness, including service charge budget management and supplier accountability.

• Excellent stakeholder management and communication skills.

• The ability to balance customer experience, operational performance and risk management.

• A proactive, collaborative and solutions-oriented approach.

Qualifications

Essential:

• IOSH Managing Safely

• IWFM Level 3 (or equivalent)

• A-Level qualification or equivalent

Desirable:

• Associate RICS or MIWFM

• NEBOSH National General Certificate

Why join us?

Joining The Crown Estate means becoming part of an organisation that manages some of the most recognised and successful destinations in London. You'll have the opportunity to make a visible impact, work alongside talented colleagues and help deliver exceptional experiences across a world-class property portfolio. [Building M...ger JD New | PDF]

Ready to help shape exceptional places? We'd love to hear from you.

Our Offering / benefits:

As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self to work.

Disability Disclaimer:

We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk).

We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.

If you have any questions about our recruitment process or would like to talk about adjustments, please contact us directly.

Please note that if we receive a high volume of applications, we may close this advert early. We encourage you to apply as soon as possible.